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When employees are knowledgeable and confident, your customers are better served. One of our recent attendees, Jennifer, a new-to-the-industry employee, sat down with Patrick Jameson, our Customer Education Manager, and Albert Rodriguez, our Sales Rep in Miami-Dade, for the first half of today’s episode in Road Show Series. The second half is a look at the improvements PGTI is making to our production environment to improve lead times. Be sure to listen to this fun conversation with Matt McDonald, Regional Sales Manager, Teresa Saez, Sales Representative, Jim Shank and myself (Sherri Connor).